SHIPS FREE $49+ AFTER DISCOUNTS
Whatever you're eating, we've got a sauce for that!
Order over $49 after discounts and it's free in Canada and lower 48 states of the US.
If we're having an awesome sale, just add a bottle or bag of brittle to get your free shipping, and still enjoy the discount code!
Smaller orders cost a flat rate of $9.95 CAD to ship.
Our orders go out Canada Post Expedited or UPS, usually within 24 hours.
You sure can! You will have an option at checkout to add a custom gift message, and one of our awesome shipping team members with hand write it for you.
We even have birthday cards and Christmas cards if you specify.
We take pride in having a very low damage rate. But hey, let's face it, sometimes the UPS guy uses our boxes of tasty sauce as a step to get more boxes on the high shelf.
If it happened to you, just send a good picture and explain the damage, we'll make it right!
To collect or redeem points, you need to register for an account if you haven't already. Click the login button and login or register, that's all you need to do! This also makes your future checkouts faster (no need to input your info each time) and allows you to view and track your orders.
Once logged in, just click the rewards button on the bottom of the page to see how many points you have. You can earn points by:
5 points for every $1 spent
100 points follow us on FB
100 points Follow us on IG
200 points every year on your birthday!
Refer a friend, get $5 worth of points and they get 10% off!
Points are worth $1 for every hundred.
Once logged in, just click the rewards button on the bottom of the page to see how many points you have, and click redeem. You can choose to redeem as much or as little of your points as you like, and a coupon will be generated for the amount you chose!
The value of Madness Money is 100 points = $1
The regular collection rate is 5 points per dollar spent, but make sure you are subscribed to our newsletter to ensure that you are the first to here about our 2X and 3X points promotions!
In this video, Caelin explains everything there is to know - and even walks you through redeeming your points!
Our sauces all have a ph well below 4.0, and are tested on a per batch basis. The flavor actually improves greatly as the sauce matures, so when we find an older bottle we are always excited! Sauces can of course fade in color and settle, but this does not affect flavor or food safety. Just give it a shake and you're good to go!
Of course food safety is paramount, and we have always featured batch traceability with our batch codes that are unique to every production run. We can trace the day, month, and specific cooker batch of each and every bottle.We make everything in-house right here in PEI, Canada. From recipe development to shipping to your doorstep, we do every part of the process ourselves to ensure you get the best product and the best service experience possible.
No co-packers - No fulfillment centers - No remote customer service reps.
Call or e-mail us, you're talking to the team that designs it, makes it, and ships it!
Because every fresh pepper varies in heat, every batch of sauce is different in heat level, even if the recipe isn't changed. When a company gets a Scoville test done for one batch of sauce, then claims that heat level for years to come, the only thing that's guaranteed is that it is NOT accurate. It's either milder or hotter, but statistically improbable to be that exact heat level again.
Tests run on Tabasco sauce can range from 2,000 to 5,000 SHU's per bottle, that's a variance of up to 250% in the single classic sauce, and it's totally normal depending on crop conditions.
We use our own heat rating system as a loose guide to let you know what kind of heat you're getting into. A 4 on our heat scale is relatively close to a Frank's Red Hot for heat.
It's perfectly normal for a bottle to be brighter in color, hotter, milder, less or more garlicky - it's the nature of a natural product made from produce!
Growing conditions change all the time - days of sunlight, how much rain fell that season, if wind stressed the plants, all these factors change the produce. Every now and then the onions you're cutting just seem extra strong, right? It's not in your head, that's an extra flavourful and potent bag of onions, likely from the same supplier as last time.
Common variances are:
Heat Level of peppers
Depth of color in peppers
Fleshiness of peppers (affects sauce thickness even if same weight is added to recipe)
Potency of garlic, onion
Sweetness of carrots, onions, peppers, berries
We understand that our customers want the exact same sauce they loved last time, and strive to achieve it. We do our very best, but also embrace the variance in beautiful natural produce that we create our sauces with - it's part of the exciting world of flavours and food!
We'd love that! We have 2 outlet stores in PEI, one in Montague and one in Charlottetown.
Montague factory outlet - 570 Main St. Montague PEI 902-838-9999
Charlottetown outlet - Founder Food Hall, 6 Prince St. Charlottetown Open 7 days a week.
WE KNOW, IT SUCKS. There is only one federally inspected beef plant in PEI, and they are the only company that is able to export meat out of the province.
You'll just have to stock up (or get your friend to stock up for you) next time you're on the Island!
Unfortunately, as of August 2021 there is still a global shortage of caps and liners of all types. The wait times on our caps went from 2 weeks to 6 months, so in the meantime we are using whatever caps we can get our hands on, and the selection is limited.
With the screw type caps, some thicker or seedier sauces can clog, and we apologize for this. Simply unscrew the cap and pour your sauce like you would a glass hot sauce bottle.
We will have our standard caps back as soon as we can, and appreciate your understanding!
Yes, we do! Please browse all of our of sugar free sauces and snacks here: Sugar Free Hot Sauce
We have several! Please check out all of our of vegan sauces and snacks here: Vegan Hot Sauce
A true vegan diet does not include sugar due to some processing methods not being vegan friendly. Over the years though, we've noticed lots of vegans following their healthy lifestyle while still enjoying sugar.
Hence the tongue in cheek "almost vegan" product classification. Most of our products are vegan friendly, but we just wanted to highlight the ones containing sugar but still meeting all other criteria.
The only sauce we make containing nuts or seeds is the Mexican Mole, which contains toasted sesame seeds.
However, the facility itself is not nut free, we do make peanut brittles in our snack production room. If you have serious nut allergies, we don't recommend you risk it!
If you prefer the phone you can call 902-583-2984
